CORE VALUES

S

SUPER SERVICE

  • Going above and beyond to exceed the expectations of teammates and clients.
  • Supporting and encouraging teammates’ efforts to deliver exceptional service.
T

TEAMWORK

  • One team united; it’s not about who’s right; it’s about what’s right.
  • Communicating honestly, openly and with compassion to foster trust and build strong relationships with teammates, clients and suppliers.
  • Creating positive team spirit by supporting teammates’ efforts and working collaboratively to achieve goals.
R

RESPECT

  • Treating teammates, clients and suppliers with kindness and respect, because people always remember how we make them feel.
  • Taking time to listen and understand others’ points of view, because we genuinely care.
O

OWNERSHIP

  • Empowering employees to own their individual roles, and to take the initiative to delight clients.
  • Taking pride in our successes; taking responsibility for our failures.
  • Apologizing and doing what’s necessary to make things right when we fall short.
N

NURTURE

  • Developing lifetime relationships with teammates, clients, suppliers and our community, because great relationships allow us to accomplish much more than we otherwise could.
  • Recognizing and rewarding employees’ outstanding achievements/efforts to delight teammates and clients.
  • Nurturing a sense of community around the water, for ourselves and our clients
  • Giving back to community, clients and team members.
G

GROWTH

  • Continuously striving to do better; our mindset is constant improvement.
  • Pursuing growth and learning at all levels and positions.
  • Embracing change, realizing the opportunities it presents.
  • Recognizing that a profitable company is essential for client and employee satisfaction, long-term growth and security, we protect the financial health of our company by practicing conservative fiscal management.
S

SEEK FUN

  • Because fun and enjoyment are key to enriching lives, we look for opportunities to incorporate this spirit in our work – for ourselves and our clients